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Shipping policy

Shipping Policy – Laurus Aroma USA

At Laurus Aroma, we are committed to delivering your products quickly and safely. Please review the following shipping information before placing your order.

Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping Time

We currently ship across the United States.

Estimated delivery time:

  • Standard Shipping: 3–5 business days

  • Express Shipping: 1–3 business days (if available at checkout)

Please note that delivery times may vary depending on your location and courier service conditions.

Shipping Fees

Shipping costs are calculated at checkout based on your location and the selected shipping method.

From time to time, Laurus Aroma may offer free shipping promotions on selected products or order values.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email that allows you to monitor your shipment in real time.

Incorrect Shipping Information

Please ensure that your shipping address is correct before completing your order. Laurus Aroma is not responsible for delays or delivery failures caused by incorrect or incomplete address details provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or if you believe your package has been lost in transit, please contact our customer support team within 48 hours of delivery so we can assist you promptly.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: usa@laurusaroma.com

We appreciate your trust in Laurus Aroma and look forward to delivering our premium Aleppo soap products to you.